Privacy Policy

Your privacy and the protection of your personal data are of utmost importance to us. This Privacy Policy (hereinafter: “Policy”) describes how we collect, use, share, and protect your personal data when you visit or use our website, services, applications, and other platforms (hereinafter: “Services”).

What data do we collect?

When you use our Services, we may collect the following information related to you:

Contact information: first and last name, email address, phone number, address;
Usage information: information about how you use our Services, including time, duration, and method of use;
Technical information: IP address, browser type, browser version, cookies we use to enhance user experience;
Data entered into the contact form, including the email address you provide in order to receive a reply;
Other data you voluntarily provide to us;
Delivery information, such as delivery address.

Purposes for which we use your data

We use your personal data for the following purposes:

providing, improving, and personalizing our Services,
communicating with you, including responding to your inquiries,
marketing purposes, with your prior consent,
compliance with legal obligations,
specific purposes for which the website owner uses visitor data (to be specified).

Who is responsible for processing my data?

The website owner Cornus d.o.o. Tršćanska ul. 34, 21000, Split is, as the data controller under the General Data Protection Regulation (hereinafter: GDPR), responsible for processing the personal data relating to you.

Who do we share your data with?

Your data may be shared with our partners and subcontractors acting as data processors in accordance with Article 28 of the GDPR if we engage them for certain tasks involving the processing of personal data. For example, we use the partner WIX.com LTD (hereinafter: WIX) as our website service provider. You can find all information about the processing of personal data by WIX in their privacy notice at https://www.wix.com/about/privacy. Please note that in such cases, as the data controller, we remain responsible for the processing of your data.

Additionally, we may share data with our partners who provide services to you independently, regardless of your relationship with us. For example, if you order services from our partners through us, or if you provide us with consent to share your data with partners, or if partners are involved in processing based on a legal basis.

Finally, we may disclose your data to government authorities if required by legal obligations.

Is my data subject to automated processing?

We do not use your data for processing that involves automated decision-making.

How long do we keep your personal data?

We retain your personal data for as long as necessary to fulfill the purpose for which it was collected.
For example, we keep your email address for sending newsletters only as long as you are subscribed to receive our newsletter.

Where is my personal data processed?

We primarily process your data in the Republic of Croatia and other countries of the European Union or the European Economic Area (EEA).

Only in exceptional cases do we transfer your data to so-called third countries, and in such cases, we ensure adequate safeguards for the protection of personal data, for example, by using the European Commission’s Standard Contractual Clauses or by transferring data to countries recognized by the European Commission as providing an adequate level of protection.

Your rights regarding your data

n accordance with the GDPR, you have the following rights:

Right of access: you may request information on whether your data is being processed, the categories of personal data processed, the purposes of processing, potential recipients of your data, and the storage period (Article 15 GDPR);
Right to rectification: you may request the correction of inaccurate personal data or the completion of incomplete data (Article 16 GDPR);
Right to erasure: you may request the deletion of your personal data in accordance with Article 17 GDPR;
Right to restriction of processing: you may request the restriction of processing of your personal data in accordance with Article 18 GDPR;
Right to object: you may object to the processing of your personal data based on legitimate interest regarding specific processing (Article 21(1) GDPR);
Right to data portability: you may request that the personal data you have provided to us, in a structured, commonly used, and machine-readable format, be transferred to another service provider (Article 20 GDPR);
Right to withdraw consent: you may withdraw your consent at any time, and your data processed based on that consent will no longer be used.

To exercise your rights, you can contact us at [info@consulsplit.com].

In any case, you have the right to lodge a complaint with the supervisory authority – the Croatian Personal Data Protection Agency.

Cookies and tracking technologies

We use cookies and similar technologies to enhance your user experience and analyze the use of our Services. You can control the use of cookies through your browser settings.
More detailed information about the cookies we use and the purposes for which we use them can be found on our Cookie Policy page.

Data security

We apply appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Updates to the Privacy Policy

This Privacy Policy may be updated from time to time. Any changes will be communicated through our website.

Contact information

For any questions regarding the collection and processing of your personal data or regarding this Policy, you can contact us at [info@consulsplit.com].